The Village is investigating an increase in reports of persistent coloured water that began in May 2026. More extensive spring watermain flushing and swabbing may have disturbed additional iron deposits, but the exact cause of each incident this summer remains under investigation.

The Ontario Clean Water Agency (OCWA) has proposed a six-month dispersive polyphosphate trial to the Ministry of the Environment. The proposed treatment is intended to minimize new mineral deposits and assist with existing deposits in older watermains. Approval is expected in the coming months.

Until the issue is resolved, residents should avoid washing laundry with visibly coloured water, as staining may occur. Run a cold-water tap for several minutes to see whether the water clears.

Please contact the municipal office whenever you experience coloured water or any other water-related concern. When reporting an issue, please let us know:

• When the coloured water began.
• Whether running the water helped clear it.
• How long it took for the water to return to normal.
• Whether the issue affected hot water, cold water or both.

Your reports help the Village identify patterns, track affected areas and support the ongoing investigation.

Contact the Village at 705-386-2573, Extension 101 or info@southriver.ca